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DELIVERY :

Once your order has been placed, Stéphane, our logistician, and his team will delicately pick up your products from stock in order to put them (with love AND efficiency) in a package, ready to send.

Then the carrier takes over.

We have plenty of delivery options so that you can find the solution that suits you best: Colissimo, Mondial Relay, or Chronopost for those in a hurry!

We deliver in France, Europe, and all over the world (soon on the moon #workinporgress).

The delivery prices indicated are valid for any order up to 1kg – for any order over 1kg, an adjusted price may be communicated to you.

All detailed delivery information can be found HERE

RETURN POLICY :

You have 14 days to return an item to us if it does not suit you.

If you would like an exchange or a refund for an item that does not suit you, please let us know by email and then return the products concerned to us at the following address

MATHILDE CABANAS@FRENCHLOG
9 FOUNDER STREET
QUAY N°3 RECEPTIONS
44800 ST HERBLAIN

In the case of a defective item, notify us by email, we will send you a prepaid return label.

You have more questions ?

The answer is surely in our FAQ !

Still not the answer you expected? Send us an email on coucou@mathildecabanas.com