DELIVERY :
Once your order has been placed, Stéphane, our logistician, and his team, will carefully collect your products from the stock in order to put them (with love AND efficiency) in a package, ready to send.
Then the carrier takes over.
We have plenty of delivery options so you can find the solution that suits you best: Colissimo, Mondial Relay, or Chronopost for those in a hurry!
We deliver to France, Europe, and all over the world (soon to the moon #workinporgress).
The delivery rates indicated are valid for all orders up to 1kg – for any order over 1kg, an adjusted rate may be communicated to you.
All detailed delivery information can be foundHERE
RETURN POLICY :
You have 14 days to return an item to us if it does not suit you.
If you would like an exchange or refund for an item that does not suit you, please notify us by email and then return the products concerned to the following address
MATHILDE CABANAS@FRENCHLOG
9 RUE DU FONDEUR
QUAY N°3 RECEPTIONS
44800 ST HERBLAIN
In the case of a defective item, notify us by email, we will send you a prepaid return label.
You have more questions ?
The answer is surely in ourFAQs!
Still not the answer you were expecting? Send us an email oncoucou@mathildecabanas.com
